Service Directory

Rectifying Electricity Outage

Rectifying electricity service outages in an urgent manner

Service Conditions

  • Location, contact number, and the nature of the problem

Legal Regulations

  • Resolution No. 1 of 2004 on water installations
  • Resolution No. 13 on the regulation of fees for connecting electricity and water services

Process Time

  • 2 Hours

Service Provider

Electricity and Water Authority

Service Processes

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  • Contact EWA’s contact center on 17515555
  • Select “Electricity Emergencies”

Service Centers Locations

Service Centre

Customer Services Center – Zayed Town

Governorate

Southern

Address

Zayed Town

Service Centre

Customer Services Center – Muharraq

Governorate

Muharraq

Address

Seef Mall - Muharraq

Contact Channels

Contact Number

17515555

Working Hours

24/7
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