Service Directory

Follow Up on Requests

This service is provided by the Ministry of Works to Individuals, Businesses, and Governmental Entities wishing to submit a complaint, suggestion or enquiry.

Service Provider

Ministry of Works

Service Processes

  • Applicant: Submit the enquiry, suggestion or complaint to the Ministry of Works through one of the channels.
  • Ministry of Works: The specialists of community service group analyze the data of the communication and transfer it to the competent authority in the ministry, where the data of the author and the details of the subject of the communication are entered by specialists. Pictures are also attached, the source of the report is added, and then it is transferred to the competent authority in the ministry to study and take the necessary action.
  • Ministry of Works: Specialists follow up on the communication submitted by the individual with the competent authorities to collect response
  • Ministry of Works: Notify the applicant with the status of the complaints, suggestions or inquiry.

  • Applicant: Submit the enquiry, suggestion or complaint to the Ministry of Works through one of the channels.
  • Ministry of Works: The specialists of community service group analyze the data of the communication and transfer it to the competent authority in the ministry, where the data of the author and the details of the subject of the communication are entered by specialists. Pictures are also attached, the source of the report is added, and then it is transferred to the competent authority in the ministry to study and take the necessary action.
  • Ministry of Works: Specialists follow up on the communication submitted by the individual with the competent authorities to collect response
  • Ministry of Works: Notify the applicant with the status of the complaints, suggestions or inquiry.

  • Applicant: Submit the enquiry, suggestion or complaint to the Ministry of Works through one of the channels.
  • Ministry of Works: The specialists of community service group analyze the data of the communication and transfer it to the competent authority in the ministry, where the data of the author and the details of the subject of the communication are entered by specialists. Pictures are also attached, the source of the report is added, and then it is transferred to the competent authority in the ministry to study and take the necessary action.
  • Ministry of Works: Specialists follow up on the communication submitted by the individual with the competent authorities to collect response
  • Ministry of Works: Notify the applicant with the status of the complaints, suggestions or inquiry.

  • Applicant: Submit the enquiry, suggestion or complaint to the Ministry of Works through one of the channels.
  • Ministry of Works: The specialists of community service group analyze the data of the communication and transfer it to the competent authority in the ministry, where the data of the author and the details of the subject of the communication are entered by specialists. Pictures are also attached, the source of the report is added, and then it is transferred to the competent authority in the ministry to study and take the necessary action.
  • Ministry of Works: Specialists follow up on the communication submitted by the individual with the competent authorities to collect response
  • Ministry of Works: Notify the applicant with the status of the complaints, suggestions or inquiry.

  • Applicant: Submit the enquiry, suggestion or complaint to the Ministry of Works through one of the channels.
  • Ministry of Works: The specialists of community service group analyze the data of the communication and transfer it to the competent authority in the ministry, where the data of the author and the details of the subject of the communication are entered by specialists. Pictures are also attached, the source of the report is added, and then it is transferred to the competent authority in the ministry to study and take the necessary action.
  • Ministry of Works: Specialists follow up on the communication submitted by the individual with the competent authorities to collect response
  • Ministry of Works: Notify the applicant with the status of the complaints, suggestions or inquiry.
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