Service Directory
Filing Complaints About Sanitation Services
This service is provided by the Ministry of Works to individuals, private sector establishments, and public entities which wish to submit complaints about sanitation services.
Required Attachments
- Type of complaint and the full address of the complainant with his/her contact number and personal number (in writing)
Process Time
- 1 Working Day
Service Provider
Ministry of Works
Service Processes
- The applicant: file a complaint to the Ministry of Works, Municipalities Affairs and Urban Planning through one of the approved channels
- Ministry of Work: Review the application and take the necessary measures
- Ministry of Works: Inform the applicant of the status of the complaint, suggestion, or inquiry by SMS