Service Directory

Create user accounts for the single window system (OFOQ system)

Create accounts requesting approvals from regulatory authorities

Service Conditions

  • The employer must match the smart card with the attached commercial register.

Required Attachments

  • A copy of the smart card information for each authorized signatory
  • A copy of the smart card information for each user
  • A copy of the valid commercial register
  • OFOQ system user accounts request form

Legal Regulations

  • Unified Customs Law of the GCC States and the Customs Procedures Manual

Process Time

  • 1 Working Day

Service Provider

Ministry of Interior - Customs Affairs

Service Processes

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  • Submit via email
  • Document review and document authenticity
  • Reply to the applicant in the event of an error in the documents or send the documents to the Information Technology Department if all documents are correct to create the account in the OFOQ system

Contact Channels

Contact Number

17389999

Customs Affairs

customerservice@customs.gov.bh

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