Service Directory

Issuing a replacement for a lost or damaged reservation receipt

This service is provided upon the request of a customer for a copy of the replacement of a lost or damaged reservation receipt.

Required Attachments

  • Copy of the customs declaration and the attached documents.

Legal Regulations

  • Ministerial Resolution No. 80 of 2017 regarding customs services fees

Fees

  • 10 BD

Process Time

  • 1 Working Day

Service Provider

Ministry of Interior - Customs Affairs

Service Processes

  • Customer submits a request to issue a replacement for the lost or damaged reservation receipt by sending an email to Customer Service (customerservice@customs.gov.bh), attaching the customs declaration or shipment information
  • Customs officer reviews the request and charges the service fee (10 BD) in the customs declaration
  • Email is sent to the customer prompting payment of fees via the available online payment methods
  • The prescribed fees are paid, notifying the relevant member of staff
  • Customs officer prints a replacement for the reservation receipt and sends it to the customer via email
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