Service Directory

Complaint against Employment Office

The Complaints Follow-up Section of the Employer Services Department receives complaints from citizens and residents against employment offices licensed by the Labor Market Regulatory Authority regarding the office’s non-compliance with the level of service and the terms of the agreement concluded between the two parties.

Service Conditions

Availability of documents proving the contract with the employment office.
That the contract is in place (in the probationary period/ 90 days) in the event of a dispute regarding the domestic employee.
It must be submitted by the employer personally, or his representative with an authorization to submit it.

Required Attachments

Documents required )employer(

Complaints Form (1.67 MB, Arabic Only) , View Document
Any document that proves the complaint

Required Documents (employment office)

Employment office statement , View Document
Any document that proves the complaint

Legal Regulations

Resolution No. (1) of 2014 regulating licenses for employment offices.

Process Time

5 Working days : for LMRA verification
3 working days : for employment office's statement

Service Provider

Labour Market Regulatory Authority

Service Processes

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Fill out all the data in the application form and attach the required documents.
The complaint is received by the Complaints and Follow-up Section of the Licensing Department of the Labour Market Regulatory Authority, it is reviewed and is communicated to the employment office to settle the submitted complaint.
Personal attendance at the front offices of the Licensing Department at the Labour Market Regulatory Authority

Tawasul Application for suggestions and complaints

Notes on the application process

The complaint is received by the Complaints and Follow-up Section of the Licensing Department of the Labour Market Regulatory Authority, it is reviewed and is communicated to the employment office to settle the submitted complaint

Submit the application by sending the required documents to the email: Complaints Section (complaints.section@lmra.gov.bh).
The complaint is received by the Complaints and Follow-up Section of the Licensing Department of the Labour Market Regulatory Authority, it is reviewed and is communicated to the employment office to settle the submitted complaint.