Service Directory
Requesting a technical service (removal or relocation of an underground cable passing privately-owned land)
Removing or relocating underground cables that pass through privately-owned land
Required Attachments
- Electricity Technical Services Request form
- A copy of the ID Card reader printout, or a two-sided copy of the ID Card or a copy of the commercial registration certificate
- Copy of title deed
- Copy of aerial map
- Copy of survey certificate
- For tenants, a copy of the lease agreement and a No Objection Letter from the landlord
- Damage Prevention Section report of underground cable in conflict
Legal Regulations
- Resolution No. 13 of 2006 related to the regulations of charges for the delivery of electricity and water services.
- Decree No. 2 of 2010 on the electrical wiring system
Process Time
- 30 Working Days
Service Provider
Electricity and Water Authority
Service Processes
- Download the Skiplino App
- Select Electricity and Water Authority
- Select "Technical Services Request"
- Book an appointment for the relevant employee to call
- Contact EWA’s contact center on 17515555
- Select “Apply technical services request”
- Book an appointment for “Technical Services” via the appointment booking app Skiplino or via EWA’s website
- Proceed to the selected customer service center
