Service Directory
New water supply request
Handling requests for water supply services, connecting the water supply, and the installation of water meters for new buildings
Required Attachments
- Stamped water supply request form from a certified plumber
- Electricity and Water supply agreement, Municipal Fee Bills payment form and service request
- Copy of the ID Card reader printout, or a two-sided copy of the ID Card
- Construction permit
- Copy of the address card
- Copy of the title deed.
- Copy of the aerial map.
- Copy of the survey certificate
- Payment of the customer’s arrears, if any
- An official document containing the IBAN Number
- For tenants, a copy of the lease contract, registration receipt, and a No Objection Letter from the landlord must be provided
Legal Regulations
- Resolution No. 13 on the regulation of fees for connecting electricity and water services
- Resolution No. 1 of 2004 on water installations
Fees
- Depends on the project : -
Process Time
- 21 Working Days : Does not include the payment and onsite preperations period
Service Provider
Electricity and Water Authority
Service Processes
- Download the Skiplino App
- Select Electricity and Water Authority
- Select "Technical Services Request"
- Book an appointment for the relevant employee to call
- Book an appointment for “Technical Services” via the appointment booking app Skiplino or via EWA’s website
- Proceed to the selected customer service center
