Service Directory

Changing occupant name or restoring electric power for the owner of the property as registered with the Authority

Handling requests to change the name on electricity and water accounts back to the current owner of a property as registered with the Electricity and Water Authority after a tenant vacates the property and restoring the power, if necessary

Service Conditions

  • Payment of the outstanding balance on the owner if any

Required Attachments

  • Electricity, Water, Municipal Rates Agreement form (for applying requests physically via Customer Service Centers and via the Virtual Center)
  • ID Card reader printout, or a two-sided copy of, or a copy of the commercial registration certificate (for Bahraini and Residents) or passport copy (For Non-Residents)
  • Official IBAN Certificate
  • ​Tenant P​remise Evacuation Form

Legal Regulations

  • Decree-Law No. 1 of 1996 on electricity and water

Process Time

  • 2 Working Days

Service Provider

Electricity and Water Authority

Service Processes

  • Access using e- key
  • Select individual section
  • Select Electricity and Water Authority
  • Select electricity and water services and press "start service"
  • Request service reconnect

  • Book an appointment for “Customer Services” via the appointment booking app Skiplino or via EWA’s website
  • Proceed to the selected customer service center
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