Service Directory
Service termination and disconnecting the electric power supply
Requesting the termination of water and electricity services after moving out of a property and disconnecting the electric power supply
Service Conditions
- Payment of the outstanding balance if any
Required Attachments
- Electricity, Water, Municipal Rates Agreement form (Applies only for applying requests physically via Customer Service Centers and via the Virtual Center)
- ID Card reader printout, or a two-sided copy of , or copy of the commercial registration certificate (for Bahrainis and Residents) or passport copy (For non-Residents)
Legal Regulations
- Decree-Law No. 1 of 1996 on electricity and water
Process Time
- 1 Working Day
Service Provider
Electricity and Water Authority
Service Processes
- Access using ekey
- Select individual section
- Select Electricity and Water Authority
- Select electricity and water services, and click on "Start the service"
- Request service disconnection
- Download Skiplino app
- Select Electricity and Water Authority
- Select "Companies and Institutions - Service Disconnection"
- Book an appointment for the relevant employee to call
- Book an appointment for “Customer Services” via the appointment booking app Skiplino or via EWA’s website
- Proceed to the selected customer service center
