Government Services Channels

The Kingdom of Bahrain’s Government provides several channels to the citizens and residents to enable them to perform their online services anywhere and anytime according to their needs.

The channels focus on providing unique characteristics to the customers with high availability, usability, and friendly look and feel with multi-language interface to ensure that no one is left without online government services.

The government has enhanced the following channels through continuous customer feedback, customer satisfaction surveys and focus groups to improve the services and the functionality of each channel:

The National Portal ( is the National Portal of the Kingdom of Bahrain and it's your first stop shop government website to find government services and information and it is available in Arabic and English languages. provides you with informational, interactive, and transactional services, it also facilitates your communication with different government entities to help in improving the quality of government services and serve you better. The National Portal is aligned with The Kingdom’s strategic vision 2030 and is maintained by the Information & eGovernment Authority.

eGovernment Apps Store (Mobile Apps)

The eGovernment Apps Store houses all the Mobile Applications provided by different governmental entities in the Kingdom of Bahrain.

The app store provides you with a brief description of the app, relevant screenshots, and app ratings available for each app.

The eGovernment Apps Store is managed by the Information & eGovernment Authority.

Government Services Contact Centre

The Government Services Contact Centre is a round-the-clock communication hub between the public, private, governmental authorities and ministries in the kingdom. The centre offers eGovernment services through a unified, easy-to-remember toll free number (8000 8001) that operates 24 hours a day, everyday.

Self-Service Kiosks

The Self-Service self-service machines provides government services with advanced features such as finger print reader & identity card chip reader within the kiosks.

The machines also provide ePayment services by cash and Credit/Debit Cards, with the option of printing receipts and documents. Additionally, the kiosks’ touchscreens have been developed to operate easier and faster.

Content Last Updated: 22 Aug, 2023

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