The laws in the Kingdom of Bahrain protects consumer rights when buying goods or services from local businesses and protects against companies monopoly and commercial fraud.
The laws define the rights and responsibilities of consumers in line with the United Nations charters in this regard. As a consumer you have the right to:
If you faced any issues or feel you was treated unfairly you can submit a complaint to get help from the related government entity based on the nature of your complaint.
It is appropriate to complain when a seller/retailer does one of the following:
You may submit a complaint through any of the following communication channels.
As a consumer you have some responsibilities that if followed can help in protecting your rights and be more aware consumer.
As a consumer you should:
Use the provided eServices immediately, effortlessly, and around the clock.
Find information about the offered government services across different channels.
Content Last Updated: 08 Jun, 2023