Inclusive Decision Making

Bahrain's eParticipation: Your Voice, Our Progress

Engaging all segments of the population in governmental decision processes ensures that every individual has a “voice,” fostering equitable and representative governance that leaves no one behind. This inclusive approach guarantees that diverse perspectives are considered, creating policies that truly reflect the needs of the entire community.

The Kingdom of Bahrain, committed to integrating all segments of the population in its progress, has launched various initiatives and platforms for public engagement to enhance eParticipation, contributing significantly to national development and growth.

Central to its strategy is a “citizen-centric approach” to national development, facilitated through a range of eParticipation and public engagement initiatives:

The National Suggestions & Complaints System (Tawasul): This interactive platform is designed as a comprehensive channel, allowing the public to easily and conveniently interact with governmental entities for suggestions, complaints, or inquiries. Tawasul incorporates numerous technical features that efficiently streamline the government entities' case-handling processes within a clearly defined Service-Level Agreement (SLA). The Tawasul platform is also available as an app on

Idea Generation & Co-Creation Initiatives: Bahrain's government has initiated various programs to stimulate ideation and public involvement in the enhancement of government and public services nationwide. These initiatives include the Government Innovation Competition (Fikra) by the Prime Minister’s Office, a range of Hackathons, and the Al Mustashar eService within the eShabab mobile App.

Digital Innovation Awards: The Bahraini government has established several competitive award programs to promote and recognize innovation in public and community services. These include the eGovernment Excellence Award by the Information & eGovernment Authority (iGA), aimed at encouraging digital transformation and innovation in both the public and private sectors, as well as recognizing the best individual concepts. Additionally, the Digital Prosperity Awards by the Telecommunication Regulatory Authority (TRA) celebrate achievements in digital transformation across government, business, and non-profit sectors. Furthermore, the King Hamad Youth Empowerment Award acknowledges global youth initiatives in achieving the Sustainable Development Goals (SDGs), underlining Bahrain's commitment to global development and youth empowerment.


Use the provided eServices immediately, effortlessly, and around the clock Go to eServices Portal.

Government Services Catalogue

Find information about the offered government services across different channels Browse Services Catalogue.

As we navigate through the digital age, Bahrain confirms its commitment to transparency and innovation through the Open Data initiative through Bahrain’s Open Data Portal. This platform is a testament to our dedication to making government data openly available, supporting the principles of accountability and enabling informed decision-making. By providing access to a treasure trove of data, we empower everyone to explore, analyze, and create solutions that drive social and economic progress. The initiative underscores our belief in the power of data to transform lives, foster a culture of knowledge-sharing, and stimulate growth.

We encourage you to leverage this valuable resource, sparking innovation and contributing to the Kingdom’s development. For an enriching journey into the world of Open Data, and to explore the possibilities, visit Bahrain’s Open Data Portal

Together, let's embrace the opportunity to contribute to Bahrain's digital evolution and ensure that our journey towards national development is a shared endeavor. 

As part of the Kingdom of Bahrain’s unwavering commitment to fostering digital participation, you are invited to explore the available participation topics. Your engagement and contributions are crucial in shaping the digital landscape of the Kingdom of Bahrain, reflecting our collective vision for a future built on the principles of innovation, inclusivity, and progress. Explore more on how you can actively participate in discussions, share your insights, and collaborate on initiatives that are at the heart of our nation's growth.

For a broader exploration of topics and to join the conversation, please visit eParticipation.  

Content Last Updated: 03 Jul, 2024

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