Digital-First Public Services

Superior Public Services through Digital-First Approach

The Kingdom of Bahrain is dedicated to enhancing services for its citizens, residents, visitors and businesses through the utilization of digital tools to ensure equitable access, enhance the overall user experience, and actively contribute to the achievement of the United Nations Sustainable Development Goals (SDGs) and putting a roadmap for the new era’s digital transformation.

Bahrain's Digital-First Public Services policy is a key component of the government's commitment to prioritizing its citizens when designing and implementing policies and services. With technological advancements and increased demand for improved public services, this policy mandates that government entities first design services digitally before considering other channels to ensure inclusiveness and accessibility for all. The National Portal provides a single platform for all government eServices, simplifying access for all segments of society.

Bahrain has made significant progress in its digital transformation journey, focusing on providing constituents with easy and efficient access to government services, including the introduction of a "Platform as a Service (PaaS)" (PDF, 861KB, 34 pages) offering. By leveraging cloud computing services, the Kingdom of Bahrain’s government has established a reliable, scalable, and cost-effective platform to meet citizens and residents’ needs.

The digital transformation across various sectors has been successfully implemented by adopting a digital-first strategy, ensuring seamless integration with multiple government bodies, and enhancing online accessibility. This transformation includes the Commercial Registration Portal "Sijilat" affiliated to the Ministry of Industry and Commerce, National Taxation System - National Bureau for Revenue (NBR) , affiliated to the Minister of Finance and National Economy, and the Urban Planning & Development services. Additionally, the National Social Health Insurance Program (Sehati) overseen by the Supreme Council of Health, the Financial Support Services System provided by the Ministry of Social Development, the National Enterprise Architecture (NEA) initiative between the Information & eGovernment Authority and the Ministry of Finance & National Economy and provided by the Labour Market Regulatory Authority have all moved towards a more digitized and user-friendly approach.

The Digital-First Public Services policy demonstrates the Kingdom of Bahrain’s government commitment to serving its people and making their lives easier through the use of digital technologies.


Use the provided eServices immediately, effortlessly, and around the clock Go to eServices Portal.

Government Services Catalogue

Find information about the offered government services across different channels Browse Services Catalogue.

As we navigate through the digital age, Bahrain confirms its commitment to transparency and innovation through the Open Data initiative through Bahrain’s Open Data Portal. This platform is a testament to our dedication to making government data openly available, supporting the principles of accountability and enabling informed decision-making. By providing access to a treasure trove of data, we empower everyone to explore, analyze, and create solutions that drive social and economic progress. The initiative underscores our belief in the power of data to transform lives, foster a culture of knowledge-sharing, and stimulate growth.

We encourage you to leverage this valuable resource, sparking innovation and contributing to the Kingdom’s development. For an enriching journey into the world of Open Data, and to explore the possibilities, visit Bahrain’s Open Data Portal

Together, let's embrace the opportunity to contribute to Bahrain's digital evolution and ensure that our journey towards national development is a shared endeavor. 

As part of the Kingdom of Bahrain’s unwavering commitment to fostering digital participation, you are invited to explore the available participation topics. Your engagement and contributions are crucial in shaping the digital landscape of the Kingdom of Bahrain, reflecting our collective vision for a future built on the principles of innovation, inclusivity, and progress. Explore more on how you can actively participate in discussions, share your insights, and collaborate on initiatives that are at the heart of our nation's growth.

For a broader exploration of topics and to join the conversation, please visit eParticipation.  

Content Last Updated: 14 Jul, 2024

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