Electricity and Water Service Complaints

This service is provided by the Electricity And Water Authority to Individuals, Businesses, Governmental Entities and NGOs requesting to submit complaints of the services provided by Electricity And Water Authority and following up with the status of these complaints.

The complaints include the following:

  1. Electricity outages or water leakage.
  2. Electricity and water quality weaknesses.
  3. Electricity and water bills.

group_work   Available Channels

Contact Information


Mobile Applications

Service Location

   Service Terms

  • Target User Group:
  • Business , Government , Individuals , NGOs ,

   Required Documents

  1. Identity Card
  2. Commercial Registration (CR) Number (if applicable)
  3. Account number and address
  4. The bill if the complaint is related to the bill


  • Payment Methods: