eGovernment Channels Statistics Listen to this page using ReadSpeaker

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Introduction

The eGovernment Channels Statistics provides us with vital information about our customer's preferences and needs, the statistics help us identifying any emerging trends and respond better.

This page contains the monthly statistics for all eGovernment program channels. 

The statistics Information about usage is analyzed and reported quarterly to the ministerial committee responsible for the eGovernment Program for improvement opportunities. Actions are defined and executed in collaboration with the concerned governmental entities.

Download the latest eGovernment channels statistics  (Microsoft Excel, 114KB, 6 sheets).

For More information about the Kingdom of Bahrain facts & figures click here.

 

National Portal Statistics

Title
June 2022
July 2022
August 2022

eServices Visits

4,179,671

3,678,943

4,438,476

Page Views

12,051,685

10,492,252

12,497,527

Number of Financial Transactions

246,339

212,083

236,321

Total Value of Financial Transactions (BD)

53,992,356

55,235,670

59,953,812

Number of pages viewed per visit

6.1

6.1

6.2

Average time spent per visit

00:07:13

00:07:03

00:07:06

*The Portal was launched on 23rd, May, 2007.
**Includes Sijilat Portal transaction from December 2014 to date.

 

Annual Total Number of Page Views

  • The statistics graph is updated on monthly basis (Last update: 1 September, 2022).

 

Annual Total Value of Financial Transactions

  •  The statistics graph is updated on monthly basis (Last update: 1 September, 2022). 

eGovernment App Store / Mobile Apps

Title
June 2022
July 2022
August 2022

Total Services Usage

7,369,836

6,155,904

5,319,478

Number of Financial Transactions

91,694

87,591

92,229

Total Value of Financial Transactions (BD)

6,051,977

5,988,531

7,414,112

Number of Applications Downloads

204,989

157,304

145,924

eGovernment Kiosk Statistics

Title
June 2022
July 2022
August 2022

Total Services Usage

4,914

3,588

3,912

Number of Financial Transactions

726

406

516

Total Value of Financial Transactions (BD)

40,741

29,410

40,568

Government Services Contact Centre Statistics

Title
June 2022
July 2022
August 2022

Number of Calls

20,184

17,511

21,224

Number of Live Chat Sessions

8,347

7,543

8,881

Number of Financial Transactions

0

0

0

Total Value of Financial Transactions (BD)

0

0

0


Page Last Updated: 26 Sep, 2022