The eGovernment Channels Statistics provides us with vital information about our customers preferences and needs, the statistics help us identifying any emerging trends at which we can respond better.

This page contains the monthly statistics for all eGovernment program channels. 

The statistics Information about usage is analyzed and reported quarterly to the ministerial committee responsible of the eGovernment Program for improvement opportunities. Actions are defined and executed in collaboration with the concerned governmental entities.

Download the latest eGovernment channels statistics  (Microsoft Excel, 130KB, 5 sheets).

For More information about the Kingdom of Bahrain facts & figures click here.

eService and Channels Summary Reports

View an annual summary of eServices performance during 2019.

The 2020 summary will be release at the end of the year.

Download the 2019 summary of eServices performance (PDF, 618KB, 1 Page)

Download the 2018 summary of eServices performance (PDF, 1.06MB, 1 Page)

• Total Number of page views of eGovernment Portal since its creation* reached 350,509,673 views.
• Total Number of Financial Transactions conducted via the Portal since its creation* is 6,619,874**.
• Total Value of Financial Transactions since Portal creation* reached BD 621,491,099**.
• The statistics are updated on monthly basis (Last update: 1 December, 2020). 
• Click here for more information about the eGovernment Portal bahrain.bh.

*The Portal was launched on 23rd, May, 2007.
**Includes Sijilat Portal transaction from December 2014 to date.

Annual Total Number of Page Views

• The statistics graph is updated on monthly basis (Last update: 1 December, 2020).

Annual Total Value of Financial Transactions

•  The statistics graph is updated on monthly basis (Last update: 1 December, 2020). 

• The total number of active Mobile Apps is 12.
• The statistics are updated on monthly basis (Last update: 1 December, 2020).
• Click here for more information about eGovernment App Store / Mobile Apps.

• The total number of active services on Kiosks is 10.
• The statistics are updated on monthly basis (Last update: 1 December, 2020).
• Click here for more information about Service Centres and eGovernment Kiosks.

• The statistics are updated on monthly basis (Last update: 1 December, 2020).
• Click here for more information about the Government Services Contact Centre 80008001.