We are always happy to receive your enquiries and feedback. Please send us any query, suggestion or complaint through our National Suggestions and Complaints System “Tawasul” , and we shall respond to you as soon as possible.

We would like to assure you that the personal information mentioned in the “Tawasul” system, in addition to the e-mail will only be used to respond to your communication, and will not provide it to any other entity, other than as authorized by law.

If you face any difficulties while using our eServices or channels, contact the National Contact Centre on 8000 8001 or write to us via e-mail: customer.care@iga.gov.bh

You can also reach us via our Services Centers  located across the four governorates of the Kingdom.

Our Services are also available for citizens with disabilities

People with hearing disabilities or speech difficulties can take advantage of the services offered on the eGovernment portal through the National Contact Centre (NCC) via the contact programme known as Skype and sign language experts will provide the needed assistance and support.

Skype can be downloaded for free on personal computers, smartphones, tablets and other devices.
 

• To download the free programme Skype on your device, please follow the steps outlined in Skype

• To contact the National Contact Centre, please click on the following link egovbahrain or add the user egovbahrain to your account on Skype.