Our aim is to provide high quality services for the valued users; hence we appreciate your feedback and comments.

Connect with us
We are always happy to receive your enquiries and feedback. Please send us any query, suggestion or complaint through our National Suggestions and Complaints System “Tawasul” , and we shall respond to you as soon as possible.
We would like to assure you that the personal information mentioned in the “Tawasul” system, in addition to the e-mail will only be used to respond to your communication, and will not provide it to any other entity, other than as authorized by law.
If you face any difficulties while using our eServices or channels, contact the Government Services Contact Center on 8000 8001; if you are abroad, you can call us on 00973 77777333 or write to us via e-mail: customer.care@iga.gov.bh.
If you would like to reach the Information & eGovernment Authority offices please contact the reception on 00973 17878000, or download the Government Directory app and select the "Information & eGovernment Authority" to reach the directorate you wish to contact.
You can also reach our Services Centers located across the four governorates of the Kingdom.
Video Call for Hearing-Impaired
People with hearing disabilities or speech difficulties can take advantage of the services offered on the eGovernment portal through the Government Services Contact Center via the contact programme known as Skype and sign language experts will provide the needed assistance and support.
Skype can be downloaded for free on personal computers, smartphones, tablets and other devices.
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To download the free programme Skype on your device, please follow the steps outlined in Skype
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To contact the Government Services Contact Center, please click on the following link IsharaCC or add the user IsharaCC to your account on Skype.
Subscribe with us - WhatsApp Service
Subscribe with us to receive the latest updates and awareness promotions on all eservices & channels via the National portal WhatsApp service. To subscribe send "subscribe" to the number 32188288. You can unsubscribe anytime by sending "unsubscribe".
Postal Address
Muharraq Premises
Al Barsha Building (near Bahrain International Airport)
Building no. 145, Road no. 2403, Block no. 224
Muharraq - Kingdom of Bahrain
P.O.Box: 33305
Isa Town Premises
Near Ministry of Information Affairs
Building no. 1088, Road no. 4025, Block no. 840
Isa Town – Kingdom of Bahrain
P.O.Box: 33305
Juffair Premises 1
Building 1091, Road 4225, Block 342
Juffair – Kingdom of Bahrain
P.O. Box: 33305
Juffair Premises 2
Building 25, Juffair Avenue, Block 342
Juffair – Kingdom of Bahrain
P.O. Box: 26627
Page Last Updated: 01 Feb, 2022