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Introduction

With the intention of building a more inclusive society and fostering community engagement to participate in the decision-making process, the Information & eGovernment Authority calls for public opinions and participation in the design as well as delivery of eGovernment services, channels and business operations through the regularly updated poll questions which also welcome other national initiatives for further public involvement. Outcomes of poll questions are significant contributions to authority’s improvement plans and action lines.

Do you think that the application of eLearning should be part of the next academic year?

Options
Number of Votes
Percentage

Yes

18381

63%

No

9036

31%

I don’t know

1357

4%

Total Number of Votes: 28,774

July 2020 - September 2020

Actions Taken: In response to the publics opinion on applying eLearning to be part of the academic year the Ministry of Education provided options to parents of the students whereby they get to select the education model for their children, be it via online or physically attend class. Students got the option to stay home and do their classes virtually or receive education regularly at their  schools physically with a time frame of attendance based on each school within the kingdom of Bahrain, taking into account social distancing, and completing the required learning hours remotely through virtual classrooms, the educational portal, videos, TV classes and other suitable techniques.

In addition a comprehensive guide has been prepared for health protocols and school return guidelines, which includes precautionary measures before entering the educational institution and while attending classes and dealing with emergency cases, including the formation of a health team in each school responsible for organizing and implementing health procedures, and setting student reception controls at the beginning of each school day.

Schooling did not stop during the pandemic and continued virtually, based on the publics opinion both options virtual and classroom attendance where made available by the ministry of education and all schools within the kingdom of Bahrain to suit the needs of the parents and students for the best education mechanism they are more comfortable with.

Have you tried the eServices provided by King Hamad University Hospital through "Sehati" app found on bahrain.bh/apps?

Options
Number of Votes
Percentage

Yes

18381

63%

No

9036

31%

I don’t know

1357

4%

Total Number of Votes: 3249

April 2020 - June 2020

How do you rate the “Speed Camera Locator” feature on the eTraffic app?

Options
Number of Votes
Percentage

Excellent

494

54%

Good

118

13%

Poor

107

11%

Never used the app

181

20%

Total Number of Votes: 900

January 2020 - March 2020

Which feature of the Government Directory app is the most useful for you?

Options
Number of Votes
Percentage

I have never used the app

444

54%

Government Directory (Contact details, location, & website of government entities)

308

37%

Employees Directory (contact information of senior officials)

64

7%

Total Number of Votes: 816

September 2019 - December 2019

Actions Taken: The results of the poll will be used for awareness campaigns to educate the public about the different features of the Government Directory app to encourage usage when planning an event, needing vip government contacts etc..

In your opinion, what is the best way to reach eServices or content you are looking for in the national portal bahrain.bh?

Options
Number of Votes
Percentage

Search Tool on bahrain.bh

187

42%

bahrain.bh Browsing Menus

138

31%

Home Page Banners

118

26%

Total Number of Votes: 443

June 2019 - August 2019

Actions Taken: Due to the preference of most visitors to use the national portal search engine l to access the portal content, adjustments have been made to the search engine on bahrain.bh improving the keywords of search results, enabling visitors to access eServices and related content more quickly.