With the intention of building a more inclusive society and fostering community engagement to participate in the decision-making process, the Information & eGovernment Authority calls for public opinions and participation in the design as well as delivery of eGovernment services, channels and business operations through the regularly updated poll questions which also welcome other national initiatives for further public involvement. Outcomes of poll questions are significant contributions to authority’s improvement plans and action lines.

Total Number of Votes: 4717

March 2019 - June 2019

Actions Taken: The Ministry of Works, Municipal Affairs and Urban Planning started circulating the "Green light flashing traffic system" on traffic signals in 10 major intersections around the Kingdom in an effort to enhance traffic safety.

The trial period of the system resulted in a decrease in traffic violations and red signal violations at the Wali Alahad Highway - BDF Hospital entrance, and Al Fateh highway- Sh. Duaij Avenue intersections. The Green light flashing traffic system is being applied to a larger number of traffic light signals on the main intersections of the Kingdom.

Total Number of Votes: 601

February 2019

Total Number of Votes: 1973

November 2018 - January 2019

Actions Taken: Government entities that have delayed response are monitored, and urged to respond quickly to citizens' comments in the Tawasul system. The Government is also motivating government entities to communicate effectively in the Tawasul system through honoring the distinguished government entities at the annual government forum.

Total Number of Votes: 1002

July - October 2018

Actions Taken: Due to many people preferring other methods to pay their zakat, the results of the poll will be used for awareness campaigns to educate the public about the different online options available to encourage usage, and plan a survey to assess the user experience of those whom have used the service.

Total Number of Votes: 2143

June 2018

Actions Taken: Thank you to everyone that participated in this poll. The results of this poll has helped us to have a more targeted focus on promoting the features of the app to reach new users, looking at any technical issues that hinder the customer experience while using the eTraffic app. The Information & eGovernment Authority will continue its efforts in enhancing the app & promote it to a wider audience measuring customers feedback.