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Introduction

With the intention of building a more inclusive society and fostering community engagement to participate in the decision-making process, the Information & eGovernment Authority calls for public opinions and participation in the design as well as delivery of eGovernment services, channels and business operations through the regularly updated poll questions which also welcome other national initiatives for further public involvement. Outcomes of poll questions are significant contributions to authority’s improvement plans and action lines.

To reduce traffic & accidents how satisfied are you with the new “Green light flashing traffic system” placed at selected traffic signals on “Wali Alahad Highway- BDF Hospital entrance, & at Al Fateh highway- Sh. Duaij Avenue?

Options
Number of Votes
Percentage

Dissatisfied

200

4%

Satisfied

896

19%

Not aware of it

389

8%

Very Dissatisfied

277

6%

Very Satisfied

2955

63%

Total Number of Votes: 4717

March 2019 - June 2019

Actions Taken: The Ministry of Works, Municipal Affairs and Urban Planning started circulating the "Green light flashing traffic system" on traffic signals in 10 major intersections around the Kingdom in an effort to enhance traffic safety.

The trial period of the system resulted in a decrease in traffic violations and red signal violations at the Wali Alahad Highway - BDF Hospital entrance, and Al Fateh highway- Sh. Duaij Avenue intersections. The Green light flashing traffic system is being applied to a larger number of traffic light signals on the main intersections of the Kingdom.

What statistics are you most interested in viewing on our Open Data portal?

Options
Number of Votes
Percentage

Agriculture data

17

2%

Health data

93

15%

Real estate data

38

6%

Education data

132

21%

Employment data

273

45%

Total Number of Votes: 601

February 2019

What is your opinion about the Government entities level of interaction through “Tawasul” System?

Options
Number of Votes
Percentage

Excellent

1078

54%

Good

338

17%

Poor

306

15%

I never used Tawasul

251

12%

Total Number of Votes: 1973

November 2018 - January 2019

Actions Taken: Government entities that have delayed response are monitored, and urged to respond quickly to citizens' comments in the Tawasul system. The Government is also motivating government entities to communicate effectively in the Tawasul system through honoring the distinguished government entities at the annual government forum.

How did you pay your Zakat this year?

Options
Number of Votes
Percentage

Directly paid to Zakat & charity fund

416

41%

Online via bahrain.bh

112

11%

Online via the updated Islamiyat app

46

4%

other method

428

42%

Total Number of Votes: 1002

July - October 2018

Actions Taken: Due to many people preferring other methods to pay their zakat, the results of the poll will be used for awareness campaigns to educate the public about the different online options available to encourage usage, and plan a survey to assess the user experience of those whom have used the service.

How do you rate the “eTraffic” mobile application at our eGovernment app store bahrain.bh/apps?

Options
Number of Votes
Percentage

Excellent

1159

54%

Good

384

17%

Never used it

202

9%

Poor

398

18%

Total Number of Votes: 2143

June 2018

Actions Taken: Thank you to everyone that participated in this poll. The results of this poll has helped us to have a more targeted focus on promoting the features of the app to reach new users, looking at any technical issues that hinder the customer experience while using the eTraffic app. The Information & eGovernment Authority will continue its efforts in enhancing the app & promote it to a wider audience measuring customers feedback.