It is a "one stop shop Portal" and is the key service delivery channel for individuals, business, government and visitors, which integrates and provides all types of vital services.

The eGovernment Portal, available in Arabic and English, is aligned with Bahrain Strategic Vision 2030 to provide informational, interactive, and transactional services, including online payment facility and also to provide a platform for customers to give their feedback and participate in framing government policies and enhancing service delivery.

The Portal has been launched on 23rd, May, 2007, and it's being managed by the eGovernment Authority as part of the Kingdom of Bahrain's national strategy to execute the comprehensive eGovernment programs.

In 3rd, November, 2008, the portal address was changed to an easier address as result of a customer survey study which revealed the difficulty of memorizing the old address.

• Click here to view the National Portal's Customer Charter

eGovernment Services uptake

The eGovernment strategy of Bahrain has envisaged for increasing the uptake of services provided through electronic channels. There has been considerable increase in the uptake of electronic services in the Kingdom since the launch of the strategy implementation from April 2007. This is the result of the efforts of eGovernment in creating an enabling environment for people to use the services.

• Click here for more information on eGovernment Services uptake

Portal Statistics

eGovernment Portal Statistics provides us with vital information about our customers preferences and needs, the statistics help us identifying any emerging trends at which we can respond better.

• Total Number of Visits to eGovernment Portal since its creation reached 36,136,257 visits.
• Total Number of 469,272 Financial Transactions conducted via the portal since its creation.
• Total Value of Financial Transactions since portal creation reached 33,429,820 BD.
• The statistics are updated on monthly basis (Last update: 1 February 2012)

eServices Summary by Ministry

Most Used eServices

• Civil Service Employee Services
• Pay electricity & water Bill
• Payment of Traffic Contraventions
• Student Exam Results
• Smart Card appointment
• Enkiru Kids Club
• Pre-Employment Health Check-up Appointment
• Endorsement, Accreditation and Validation of Academic Qualifications

Portal Statistics Audit



Bahrain eGovernment Portal is registered with ABCe, one of the leading electronic media auditors, to provide verified traffic data related to the eGovernment Portal. The last audit was in March 2011.

• Download ABCe audit report – March 2011 (PDF)
• Download ABCe audit report – March 2010 (PDF)