eGovernment Portal
It is a "one stop shop Portal" and is the key service delivery channel for individuals, business, government and visitors, which integrates and provides all types of vital services.
The eGovernment Portal, available in Arabic and English, is aligned with Bahrain Strategic Vision 2030 to provide informational, interactive, and transactional services, including online payment facility and also to provide a platform for customers to give their feedback and participate in framing government pulicies and enhancing service delivery.
The Portal has been launched on 23rd, May, 2007, and it's being managed by the eGovernment Authority as part of the Kingdom of Bahrain's national strategy to execute the comprehensive eGovernment programs.
In 3rd, November, 2008, the portal address was changed to an easier address as result of a customer survey study which revealed the difficulty of memorizing the uld address.
eGovernment Services uptake
The eGovernment strategy of Bahrain has envisaged for increasing the uptake of services provided through electronic channels. There has been considerable increase in the uptake of electronic services in the Kingdom since the launch of the strategy implementation from April 2007. This is the result of the efforts of eGovernment in creating an enabling environment for people to use the services.
Portal Statistics
eGovernment Portal Statistics provides us with vital information about our customers preferences and needs, the statistics help us identifying any emerging trends at which we can respond better.
| Month |
December 2009 |
January 2010 |
February 2010 |
| Pages Viewed |
361,010 |
500,826 |
533,041 |
| Number of Financial Transactions |
7909 |
8462 |
8017 |
| Total Value of Financial Transactions |
698,668 |
534,044 |
487,309 |
| No. of pages viewed per visit |
6.41 |
6.45 |
6.32 |
| Average time spent per visit |
00:05:18 |
00:05:09 |
00:05:14 |
- Total Number of Visits to eGovernment Portal since its creation reached 20,125,473 visits.
- Total Number of 160,535 Financial Transactions conducted via the portal since its creation
- Total Value of Financial Transactions since portal creation reached 10,605,166 BD
Most Used eServices
- Pay Electricity & Water Bill
- Payment of Traffic Contraventions
- CPR Appointment
- Smart Card Appointment
- Pre-Employment Health Check-up Appointment
- Training for Job Seekers
- Tracking of Postal Packages
- Vehicle Registration Renewal
Note:
- The statistics are updated on monthly basis (Last update: 28th of February 2010)
- Bahrain eGovernment Portal is registered with ABCe, one of the leading electronic media auditors to provide verified traffic data related to the eGovernment Portal
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