Your Opinion Matters
eConsultation
The eGovernment Authority is keen to introduce and implement eConsultation concept to enable stakeholder participation (especially citizens) and opinion sharing with the Authority.
This policy is prepared with intent to provide assistance to understand the eConsultation process and how citizens and residents can access these services.
Study on Customers Satisfaction on eGovernment
In line with the implementation requirements of Bahrain's eGovernment strategy, The eGovernment Authority has conducted comprehensive studies to identify the indexes level of the customers satisfaction, eGovernment transformation, awareness about eServices and assessment of eGovernment influence among the public.
eParticipation Award
eGovernment Authority recognizes creative and innovative citizens who help achieving excellent standards in eGovernment works.
Interaction with Customers
We are pleased to receive your innovative suggestions and ideas about Bahrain eGovernment at anytime via email: info@ega.gov.bh or fax no. +973 17388338. We assure all your ideas and suggestions are scrutinized in the direction of functionality as soon as possible to achieve customers' satisfaction.
The eGovernment firmly believe in the importance of its presence in social networks websites, since currently more than 70 % of Internet users are visiting these websites, therefore we have established our group in facebook and a dedicated channel in You Tube. You are very welcome to subscribe and share us your comments and feedback.
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